• SHIPPING + RETURNS

  • ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE AN E-MAIL WITH YOUR TRACKING INFORMATION.

  • MADE TO ORDER

    WE START WORKING ON THESE PIECES ONCE THE ORDER IS CONFIRMED. PLEASE ALLOW 2-6 WEEKS FOR PRODUCTION. ALL MADE TO ORDER SALES AND CUSTOM COMMISSIONS ARE FINAL, SINCE THEY ARE INDIVIDUALLY HANDCRAFTED FOR YOU.

  • READY MADE

    THESE PIECES ARE IMMEDIATELY AVAILABLE AND WILL USUALLY BE SHIPPED WITHIN 7 BUSINESS DAYS. RETURNS MAY BE ISSUED FOR READY MADE ORDERS. THE ORDER MUST BE UNWORN AND IN ITS ORIGINAL CONDITION AND PACKAGING. THE PACKAGE MUST BE RETURNED BACK TO US WITHIN 14 DAYS AFTER YOU HAVE RECEIVED IT.

  • CARE

  • URSINA JEWELRY IS MEANT TO LAST. IN ORDER TO PRESERVE YOUR PIECE, PLEASE HANDLE IT WITH CARE.

  • PRESERVING THE SHINE

    STORE YOUR JEWELRY IN THE INCLUDED COTTON POUCH TO AVOID TARNISHING AND USE THE POLISHING CLOTH, IF NEEDED. AVOID LIQUIDS, LOTIONS OR CHEMICAL PRODUCTS AND KEEP AWAY FROM EXCESSIVE SUNLIGHT OR HEAT.

  • CLEANING

    MIX DETERGENT FREE SOAP INTO LUKEWARM WATER. SOAK THE JEWELRY IN THE WATER FOR A FEW MINUTES. USE A SOFT CLOTH OR A TOOTHBRUSH TO GENTLY POLISH THE SURFACE. RINSE THE JEWELRY WITH WATER AND DRY WITH A CLEAN SOFT CLOTH. ALTERNATIVELY, USE A PROFESSIONAL SILVER CLEANING SOLUTION TO REMOVE UNWANTED SIGNS OF OXIDATION. IF YOUR PIECE IS ENAMELED, DO NOT APPLY THE SOLUTION ON THE ENAMEL, AS IT MAY CAUSE DAMAGE. 

  • ABOUT

    URSINA IS A MUNICH BASED JEWELRY BRAND FOUNDED AND SINGLE-HANDEDLY RUN BY NINA HERMANN.
    NINA IS A SELF-TAUGHT JEWELRY DESIGNER WITH A BACKGROUND IN FASHION DESIGN. SHE BASES HER WORK ON TRADITIONAL GOLDSMITH TECHNIQUES (LIKE LOST WAX CASTING, KEUM BOO) AND REITERATES/ EXPERIMENTS (?) IN A NON-CONVENTIONAL WAY / HER INTERPRETATION

    EACH URSINA PIECE IS HANDCRAFTED WITH LOVE IN MUNICH. IN A CONTINUAL EFFORT TO BE AS SUSTAINABLE AS POSSIBLE, WE KEEP A LOW STOCK OF OUR READY TO SHIP ITEMS.

    OUR FOCUS LIES ON MADE TO ORDER PIECES. WE USE RECYCLED SILVER, LOCAL SUPPLIERS AND TRY TO KEEP THE PACKAGING AND MATERIAL WASTE MINIMAL.